Dr. Faizan Ali

Faizan Ali is a marketing professor and graduate coordinator in the School of Hospitality and Tourism Management in Sarasota-Manatee. He began teaching here in 2016, coming from the Dedman School of Hospitality, Florida State University, where he served as a post-doctoral scholar. He is an active member of various hospitality associations.

His research interests are in the areas of customer experience, service performance and quality, customer satisfaction and behavior and he has authored more than 40 internationally refereed journal articles and conference papers. His recent research has been published in prestigious journals such as the Journal of Hospitality, Leisure, Sport & Tourism Education, the Journal of Destination Marketing & Management, and more. He is recipient of four “best paper” awards: one at the Academy of Global Business Advancement at the 10th World Congress at Bangkok; one at the 2014 World Hospitality & Tourism Forum in Seoul; one at the Fifth International Interdisciplinary Business-Economics Advancement Conference and one at the 2016 WDSI Annual Meeting in Las Vegas. Ali serves as the coordinating editor for the International Journal of Hospitality Management and as an assistant editor for the International Interdisciplinary Business Advancement Journal. He also serves on the editorial boards of various journals.